Order Processing

Your billing address and shipping address must match if this is your first order with PCM of NC.

Generally, an order for tuning takes 1-2 days to process and ship once we have received both an order sheet and a payment. PCM’s that are sent in receive first priority. They are normally shipped the same or next business day. If you are sending in a PCM, it is wise to call or email to verify that we will be open when your PCM arrives so that is not sitting here for a week over a holiday, etc.

Products are shipped as soon as possible. Occasionally during heavy ordering periods we run out of stock. You will be notified if we are out of stock, and given the option to wait or receive a refund. Please note that your credit card is charged when the order is placed, not when it is shipped. This is how the software works and we do not have control over that so we apologize for any inconvenience.

We offer shipping through UPS and USPS. UPS does not ship to PO boxes.

Sale pricing is only valid during the actual sale. We are not able to honor pricing after the sale has ended, nor are we able to refund the difference on orders placed before the sale period. This is only to ensure fairness to all customers.

When your order is shipped, the tracking number will be updated in our system and emailed to you.

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